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I covered an event today with my Canon 7D and YN568EX when all of a sudden the flash changed from manual to E-TTL mode. I tried switching it back to manual using the in camera flash menu and speedlight mode button but that proved ineffective; It goes back to E-TTL mode every time I try to change it to manual. In addition, it won't enter manual mode even when the flash is not on the camera's hot shoe. Other than that, the flash is working fine.

Has anyone experienced this issue with theirs? What can I do about this?

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  • \$\begingroup\$ I also faced same problem today :/ \$\endgroup\$
    – user21863
    Commented Aug 28, 2013 at 18:13
  • \$\begingroup\$ I got exactly the same Issue, but with some more trouble-shootings. The 568 Ex even not on the hotshoe is really hard to configure. Need to push for 2-3 seconds on buttons to operate. ETTL II mode is the only running on the 5D2 when attached and the Zoom stays on 14mm and can't be changed even if not on the hotshoe. Furthermore, after shooting 2 or 3 times, the Pilot led turns green and the flash turns off saying there aren't any batteries left (of course I tried several batteries).. Did you find any solution? Thx (skuz 4 my bad english, I'm a "froggie" ;-) \$\endgroup\$
    – user21909
    Commented Aug 30, 2013 at 13:55
  • \$\begingroup\$ wow.. you must have a really bad copy @Mikael Crozat. Mine was good at first. Only went bad after 7 months. No solution found yet.. planning to buy an original canon flash. I don't trust 3rd party flashes anymore. \$\endgroup\$
    – ides
    Commented Sep 2, 2013 at 15:21
  • \$\begingroup\$ @MikaelCrozat - sorry but I didn't find any solution for this. I just bought a Phottix Mitros flash as a replacement. \$\endgroup\$
    – ides
    Commented Oct 17, 2013 at 8:51

3 Answers 3

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Just had the same issue with it flashing at 14mm. Turns out the diffuser was not pushed back in far enough until it clicks. All sorted now!

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  • \$\begingroup\$ Good for you Jon. I also got the same issue before. It took me a week before I found out about the diffuser. Now I only use my YN as a slave. \$\endgroup\$
    – ides
    Commented Oct 17, 2013 at 8:52
  • \$\begingroup\$ I have a 5dIII and of for the life of me I couldn't figure out why the zoom was sticking at 14mm, when I've got my 35mm lens attached. Thank you so much for the hint about putting the diffuser back in. I guess the diffuser automatically shifts the zoom to 14mm? Why? By the way, the way I fixed the battery issue was putting electrical tape over the battery door. Wit time the teeth on the door wear out. \$\endgroup\$
    – user22979
    Commented Oct 31, 2013 at 4:35
  • \$\begingroup\$ Thanks Jon , diffuser was the culprit. Pushed it back and it's all sorted \$\endgroup\$
    – Sankalp
    Commented Jan 4, 2015 at 9:40
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I had this same problem, and I needed to go into my camera's speedlight control / flash function menu to alter the flash settings. This is REQUIRED if you are using the Yongnuo YN622 transceivers, and if you are using two or more, then you need to activate the Flash Group to A:B or A:B:C so that you can control them separately (obviously putting each of the YN622's on its own group).

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It sounds like something in the flash unit has gotten stuck in E-TTL mode. The only thing I might suggest is removing the batteries for a few minutes to see if that allows the unit to reset. Also try setting all the options to the original default settings. If that doesn't work you may have to decide whether to try and get it repaired or just replace it. It would probably cost less to just replace it.

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  • \$\begingroup\$ argghh.. nothing works... I guess it's better to just buy a new flash.. \$\endgroup\$
    – ides
    Commented Jun 24, 2013 at 12:35

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