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Questions tagged [troubleshooting]

Questions about a specific problem or issue, often dealing with a lens, camera body, image sensor, lighting equipment, or software specific to photography.

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Can I fix or troubleshoot my 14–42 mm lens that isn't working with Olympus OM-D E-M10 Mark II?

I have an Olympus OM-D E-M10 Mark II camera with two lenses: 14–42 mm and 40–150 mm. When photographing the rain, suddenly the 14–42 mm lens stopped working giving the following error: "Check the ...
Miguel Garcia's user avatar
0 votes
2 answers
62 views

Nikon D5300 mounting issues with 35mm

I just bought a (used) Nikon AF-S DX 35mm F1.8 G for my D5300 and I can't make it to work properly. My 18-55mm works fine and I've never had any issue attaching it to the camera, but when I got this ...
icaroloop's user avatar
1 vote
1 answer
137 views

How do I fix an Err 70/freezing with my Canon EOS R-mount camera and Godox flash gear?

I've got a newer Canon R body that has the new multifunction hotshoe on it, with the edge contacts: It's supposed to be backwards-compatible with Canon eTTL-II gear that doesn't have the edge ...
inkista's user avatar
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1 vote
1 answer
88 views

What can cause blurry dots using Sigma Sony FE 24 70mm f/2.8?

I use the Sony A7C with the Sigma Sony FE 24 70mm f/2.8 lens. The lens itself is clean from on the front and on the back and I don't see any dust on the camera sensor aswell. Do you have any ideas ? I ...
JVDev's user avatar
  • 13
1 vote
3 answers
130 views

Why are the newly taken photos on my Nikon D5600 replacing older photos?

I bought a D5600 in 2017 and recently the newly taken photos keep replacing the older photos. This issue led to the loss of a third of the photos taken… I tried to find these lost photos in the memory ...
Silvia's user avatar
  • 11
1 vote
1 answer
77 views

How do I fix "lens error" on my Canon PowerShot ELPH 170 IS?

Every time I turn on my camera, Canon PowerShot ELPH 170 IS, it says "lens error" and powers down. I have tried taking the batteries and memory card out and replacing the batteries but ...
Chelsea's user avatar
  • 11
0 votes
0 answers
25 views

Why is my Yongnuo YN-568EX flash stuck in ETTL mode?

I’ve just bought this flash. At first it seems fine, and I can switching the mode from ETTL to M and Multi mode. But then after a while, I can’t change to other modes and the flash is stuck in ETTL. ...
stella's user avatar
  • 1
0 votes
1 answer
112 views

Canon SL3 and Godox V1

I have searched to find an answer for one of my students and need help. Will the Godox V1 and Godox trigger work with the Canon SL3. Nikon is
Jud Davis's user avatar
2 votes
2 answers
220 views

digiKam cannot find photos after upgrading to a larger hard drive [Linux] [Ubuntu 22.04]

I'm using digiKam 7.5 on an Ubuntu 22.04 system. After upgrading my laptop's SSD to a larger one (to make more room for more photos of course :) ) by backing up my home directory and then restoring it ...
NeilenMarais's user avatar
0 votes
1 answer
165 views

Why am I suddenly unable to focus with with Olympus OM-2 prism?

Somehow the prism for focusing in my Olympus OM-2 changed. The prism lost all its structure and what is left is a round grid structure with a divided circle in the middle, that is changing its ...
jo87casi's user avatar
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0 answers
120 views

How can I troubleshoot a Nikon D5000 self timer that isn't working?

I have a Nikon D5000 and the self timer stopped working. Any ideas on how to troubleshoot and get it to work again?
Nikki's user avatar
  • 1
3 votes
2 answers
370 views

Why does Lightroom CC Library Module adds grain and/or texture to certain of my images that is not present in the Develop Module?

I've seen a few posts about the lightroom Library Module having a change in colors from the Develop Module because of the different color space they use but in my case it's more a question of Noise ...
Anto's user avatar
  • 31
0 votes
0 answers
157 views

Why is my Canon's shutter speed so slow in bright light conditions?

My Canon 5D Mark 1, which has been in use for about 10 years, is strange. If you use Av mode or Auto mode, the shutter speed is very slow even when there is enough light. Even taking direct pictures ...
Kostk's user avatar
  • 1
2 votes
2 answers
124 views

Why does my camera randomly shut off and show green all over the screen?

My camera is an Olympus FE-360 digital camera from 2008. I have never had any problems with it but recently my camera will turn on and work completely fine for about a minute, but then will either ...
sarah cor's user avatar
3 votes
1 answer
596 views

Why is Canon EOS R5 saying my authentic batteries are counterfeit?

My Canon EOS R5 recently started (out of the blue) reading my authentic batteries as counterfeit. Has anybody else had this issue? Why is it doing this and what can I do to fix it?
Derrick Lee's user avatar
1 vote
1 answer
104 views

Foggy film (I’m new)

Hey guys so I’m pretty new to the film/analog photography. I took some pictures in my London trip got them developed and they all came out foggy and I can’t see anything. I would appreciate some help ...
Shalin's user avatar
  • 11
1 vote
0 answers
81 views

Nikon D3100 Making weird sounds while trying to take photo

Whenever it try to take a photo on my nikon D3100 it keeps making weird motor sounds. I have dropped its lens once about 3 months ago but has been working fine until now. Here's a link to the sounds ...
Panav Chaudhury's user avatar
6 votes
2 answers
404 views

Why am I getting this light strip on my photos when I use studio lights?

I've set up a studio with two Profoto B10X on either side with soft boxes, however, I keep getting a light bar at the left edge of the frame on my images. It happens on the the same side every time, ...
Zelly's user avatar
  • 61
0 votes
1 answer
183 views

Why can't my Canon 18-135mm IS focus to infinity when zoomed past 100mm?

My EF-S 18-135mm f/3.5-5.6 IS [non-STM/non-USM] cannot focus on my 7D to infinity when it is zoomed past 100mm in both auto and manual focus. It can only focus on objects at a shorter distance (say &...
caond's user avatar
  • 1
2 votes
1 answer
2k views

How do I interpret a Godox error code?

My Godox flash is giving me a cryptic error code on the LCD, but I can't figure out what it means. Is there a table or something that tells me how to interpret the error code?
inkista's user avatar
  • 52.2k
1 vote
0 answers
82 views

What causes my Nikon D40 to shoot darker photos when shot sideways?

I have a Nikon D40 that functions impeccably, the only issue that I found was that it shoots darker pictures when shot sideways. Doesn’t matter what mode, ISO, focal length, etc. They all come out ...
DeZom's user avatar
  • 11
6 votes
2 answers
1k views

35mm development issues: Only half of film developed correctly

Hello everyone, I am having an issue developing film - I've never seen this problem before and am not sure what is happening (it has been a while since we've done this). The one side of the film ...
Kris's user avatar
  • 61
0 votes
0 answers
104 views

Canon AE-1 needs multiple pumps on cocking lever to fully cock shutters

This camera is a hand-me-down from my dad which I previously thought was broken until I put a battery from my AT-1 in and it fired just fine (turns out 3 or 4 LR44's I tried in 2017 were all junk). ...
Mike's user avatar
  • 1
1 vote
2 answers
308 views

My Nikon D7100 autofocus fluctuates and will not focus on distant objects

I photograph with a Nikon D7100 with a Tamron 18-400 mm lens. My camera is set to autofocus but when I try to photograph a bird sitting on a branch that is BEHIND near branches, the camera vacillates (...
Hol's user avatar
  • 11
1 vote
0 answers
94 views

How can I troubleshoot an external flash that won’t slide all the way into to a Nikon camera?

Why won’t an external flash slide all the way into a Nikon camera? This external flash won’t work; it seems like something is blocking it from clicking in.
V Leon's user avatar
  • 11
1 vote
1 answer
98 views

Nikon N75 Mirror stuck halfway

I recently got an N75 as a gift from a friend, but when I opened it, the first thing I noticed was the mirror was stuck halfway. I changed the batteries, I can't change the shutter speed, replaced the ...
Aaron's user avatar
  • 11
1 vote
0 answers
67 views

AF not working on Manual mode AV or TV mode, and shutter not opening. however both AF and shutter opening on auto and not flash -EOS400d

I am testing an old EOS 400d to see if its worth using- on auto mode and no flash mode- the camera focuses, I get the green light then it takes the photo once I fully press the trigger button, in all ...
barnaby king's user avatar
2 votes
1 answer
589 views

How do I troubleshoot my Nikon SB-400 accessory flash?

I have a Nikon D780 and a Speedlight SB-400 which I use only very occasionally. It used to work great, but today it essentially stopped working. What's strange is that everything appears normal: the &...
Martin's user avatar
  • 121
0 votes
2 answers
751 views

Why does my Canon dSLR only work in autofocus with liveview and not the viewfinder?

When I have my camera (a Canon 6D Mark II) in AF mode, I can't take pictures (nothing happens when I click the shutter button) while using the viewfinder. I can take pictures using the screen though ...
Shilpi's user avatar
  • 1
0 votes
3 answers
203 views

Subjects not focused when they are too far away

I recently bought a Nikkor 200-500 f/5.6 lens. I've been trying it out with several kinds of subjects and results have been a little mixed. When the subjects are close the focus is sharp. This bird ...
hjf's user avatar
  • 335
0 votes
3 answers
330 views

How can I avoid grid noise / read noise

I have read a bit about this subject (Read Noise) and to be honest I rather shoot at ISO 100 for the finest detail and maintain the scene as I see it. Example .. I shot a fishing pier after sunset ...
Paul's user avatar
  • 1
2 votes
1 answer
908 views

How to fix Canon 5D Mark IV with a Battery Communication Error?

I have a Canon 5D Mark IV with a Battery Communication Error. On switch on, an error message appears checking that you are using a genuine Canon battery, which I am, and I also have bought a new ...
Robert 12345's user avatar
1 vote
4 answers
3k views

Why does my developed 35mm film have stripes of light on the photos?

I'm a relatively new user of film, getting back into it after a few years. I've had the first B&W 35mm film developed and there are vertical stripes of light on lots of the photos - often in the ...
Rae's user avatar
  • 11
2 votes
3 answers
262 views

pixels for uploading photos to web

i am currently using picasa 3 for editing my photos and uploading them to ebay. ebay currently tells me that the pix need to be 500 pixels on the longest side and that i can't use the ones i have. i ...
Pat Benton's user avatar
1 vote
1 answer
903 views

I took one picture and my camera says memory full. Why does it say that?

I just bought a Digital Camera 2.7k Ultra H. I took one picture and says that memory is full. I also set the date and time and nothing saves. I read the Users Manual twice and don't have a clue whats ...
anonymous's user avatar
0 votes
2 answers
1k views

Why are my photos coming out white?

My Canon EOS 500D camera shows white photos after capturing photos. I'm not referring to the balance of the photos. The photos that I try to capture comes out white. What is the cause?
Bradley Haines's user avatar
0 votes
1 answer
282 views

Why is my EL-100 not firing on my T7/2000D with a sync contact on the hotshoe?

I’m having a similar issue, I bought the EOS 2000d from Canon recently with an EL-100 speedlite. I can not get the speedlite to flash. My camera does have the sync connector on the hotshoe.
Sarra Jane Langdon's user avatar
1 vote
2 answers
176 views

Film exposure accident.. Help!

Yesterday I was shooting in the sea and dropped my light meter in the ocean which unfortunately immediately broke! This led me to shoot two rolls of Portra 400 using my Pentax 67 TTL on board meter. ...
Josjos01's user avatar
2 votes
3 answers
553 views

Why are my self-developed photos dark, grainy and noisy?

I am new to 35mm film photography and I am trying to pin point where I am going wrong in either my photo taking process or development process. These photos were taken on a Cannon AF35M II, with Fuji ...
KoolAudiohile 's user avatar
0 votes
2 answers
243 views

Can I fix a D5200 with 200mm lens that doesn't autofocus correctly after being dropped?

When first bought, my Nikon D5200 worked like a champ! Now everything has a fuzziness to it and the auto focus doesn't quite focus and you can't see the details of a picture taken. It's ruining my ...
tedster49R's user avatar
0 votes
0 answers
590 views

Why is my Canon camera not turning on?

If I turn on my Canon camera a red light blinks but my camera is not turning on. There is no clicking sound and if I press any buttons nothing happens. What is wrong with the camera? The battery is ...
Vince 's user avatar
4 votes
1 answer
929 views

Why is my dSLR not capturing images and lagging?

I have a Nikon D3500 I’ve been using since 2020. I would say the past 6 months it has been super laggy; I have reset my settings multiple times, charged batteries, and cleared memory cards. It first ...
PKim's user avatar
  • 41
3 votes
1 answer
235 views

Using an Olympus OM-10, why does film not advance for a couple of shots only?

I have an Olympus OM-10. The film didn't seem to advance for a couple of shots somewhere after 15 or 16 shots. After that, it worked fine (based on the fact that the rewind knob didn't rotate as I ...
Ghaith Sh's user avatar
1 vote
2 answers
812 views

Blinking orange camera on canon Sx420 IS

I have a Canon SX420 IS camera. And I've looked everywhere on what this symbol might mean, but can't seem to find it. It blinks when I hold the button half way to focus before taking the picture.Can ...
Rachel's user avatar
  • 19
0 votes
3 answers
272 views

Why picture looks like painting?

I don't understand why the photos look like a "painting", what's happening? This is zoomed at 100%. I shot this photo (on the right) with a Fuji XT-3, 10-24mm, at 24mm, ISO 320, f8/0, 1/250s....
Joel's user avatar
  • 11
2 votes
0 answers
215 views

Why can't I import pictures from my moto g6 (Android 9) into Shotwell on Debian Bullseye?

I used to import my phone pictures into Shotwell on a Debian computer by doing something like Plug the phone into a USB connector on my laptop. Set the phone's USB Preferences so that "USE USB ...
Bill's user avatar
  • 121
1 vote
5 answers
3k views

What is causing the "bright spot" artifact in my picture?

Why is there an artifact in top edge of my picture? Camera: GH4 Lens: 20mm Lumix G 1.7 Shutter speed: 15 sec ISO 100 f/16 Is this something in my sensor? There are two black dots visible under the ...
Okasii's user avatar
  • 11
2 votes
1 answer
487 views

Firmware Update Canon EOS 80D

Following the proper instructions, I'm using a formatted SD card (64gb) with the latest firmware update (1.0.3; for the Canon EOS80D) downloaded in the root directory (I believe.) When I inset the ...
user avatar
1 vote
4 answers
621 views

Colors look different after exporting from photoshop even after Calibrating my laptop

I recently calibrated my laptop screen using spyderx pro and created a profile. I am so confused as the colors in photoshop display and of exported image are completely different. The exported image ...
Rjd's user avatar
  • 21
1 vote
0 answers
135 views

Godox TT685-N Solid blank green light on information screen

My Godox TT685-N is showing a blank solid green light on information screen. How do I resolve this problem? Thank you
Emma's user avatar
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