Questions tagged [troubleshooting]

Questions about a specific problem or issue, often dealing with a lens, camera body, image sensor, lighting equipment, or software specific to photography.

3
votes
4answers
123 views

How do you identify file type/compression in a TIFF file?

From what I understand TIFF is like the .mkv container for photography - it supports a variety of compressed and uncompressed formats. But how would you go about checking if the data within the TIFF ...
0
votes
3answers
51 views

Broken screen on Nikon D3. How can I fix it?

I've a Nikon D3. One day unexpectedly the rear LCD screen has stopped working. It shows only white lines, as in the attached pic. I've changed 4 screens: the first: shows only few light green lines ...
2
votes
1answer
43 views

Panasonic DMW-FL360L flashgun not firing, blinking Self Check and Test/Reset lights even after replacing batteries

My Panasonic DMW-FL360L has stopped working. I get the blinking Auto Check and Test/Charge lights, which normally indicate that the batteries are depleted; however, even after installing a fully-...
1
vote
1answer
31 views

Why is power tied to TTL and zoom tied to M with my Phottix Odin II and LumoPro LP180R?

I am a brand new user of the Phottix Odin II and the LumoPro LP180R. In order to set the power level of the flash on the Odin, I have to have the LP180R set to TTL. When the LP180R is set to TTL, I am ...
3
votes
2answers
609 views

Why did some of my point & shoot film photos come back with one third light white or orange?

I am just starting with photography. I had bought a Olympus trip 35 at a flea market for €4 euros. I used a Fujicolor C200. I had my ASA on 200 and used the automatic setting on my camera. I took 36 ...
1
vote
0answers
53 views

What would cause macro mode to be locked out on my Panasonic Lumix DMC camera?

I have a Panasonic Lumix DMC TZ55. Suddenly, I can't use the macro on my camera. On the monitor it says "lock" with an arrow under it. How do I unlock it? What is causing the macro to cease working?
0
votes
1answer
246 views

My Godox speedlight won't fire off-camera. What should I check?

I have a Godox speedlight with a built-in radio trigger, and I honestly can't figure out what I'm doing wrong. I've checked that: All the batteries in everything are good and everything's turned on. ...
1
vote
3answers
112 views

My Nikon d3100 is corrupting files

I have a Nikon d3100, a few weeks ago I had an issue where my files all got lost. I figured it was due to using an old memory card so I replaced my memory card. I have only used the new 32g card two ...
4
votes
1answer
194 views

Why do colors in Photoshop look different from Lightroom?

I know there's plenty of questions like this and I've tried all the provided solutions, but I think my issue is slightly deeper than that. I have noticed that when I do an external edit from ...
0
votes
2answers
40 views

Canon battery life indicator not working?

I’ve purchased a canon 800D/t7i about 3 weeks ago now, and for the first charge of the battery everything worked well. Now however the battery life indicator seems to just be stuck at full battery at ...
0
votes
2answers
101 views

Strange lines on subjects

Recently returned from Cape Town. A few of my pics show a thin reddish and green line running along the top of my Table Mountain shots. This is new to me! Any ideas?
0
votes
1answer
57 views

Manual settings on Canon EOS 450D not writing

I'm struggling to work out what is going on. Photos "taken" using any of the manual settings on my Canon EOS 450D result in a delay (as though I have set the timer) and then no image is written to the ...
3
votes
2answers
84 views

Pentax Astrotracer: Lens error on wide angle lenses?

I recently did some tests with the Pentax Astrotracer1 system. To do so, I shot Orion (which was in a SSW direction and around 30° above the horizon on that night) and its surroundings at 180s ...
1
vote
0answers
96 views

Are these colored pixels in raw image (viewed in dcraw software) dead, hot or stuck?

Definitely not a photo pro here - I've tried taking RAW photos via CHDK on Canon S3 IS as .DNG. I work on Ubuntu 18.04, and when I open these .DNG in photivo, rawtherapee, and I think also darktable, ...
5
votes
1answer
199 views

Why is the sun black when you shoot it with a Fujifilm Instax?

In this instant photo by Johnny Wilson, taken with an Instax Instant Film camera, the sun is black. What causes this?
0
votes
1answer
58 views

Why does my rear LCD display change its orientation upside down automatically and continuously?

Recently, after 4 years of trouble free service, my Nikon D5100 LCD screen has developed a snag. Info display changes its orientation upside down continuously as a flicker. However in playback mode, ...
1
vote
2answers
419 views

Why can't I auto-focus on semi-close subjects with my new Nikon 50-300?

I just got a new lens (Nikon DX 55-300) for my Nikon 3300 camera. I am just a beginner, however when I try to focus and capture something semi- close by (in the same room) it does not allow me to ...
1
vote
2answers
240 views

Why do images taken with my DSLR end up half black and half bright purple?

I use a Canon Rebel T6, and it worked great for about a year and a half until the other week when I'd take a picture and look at it, it would be a half black, half purple screen. Videos work perfectly ...
1
vote
1answer
350 views

Nikon D750 Lens Mounting Issue

I bought a Nikon D750 during the 2017 Black Friday and the camera is just out of manufacturer warranty. I am having a weird issue with my Nikon D750. With the original 24-120mm Nikkor lens, I am ...
2
votes
2answers
165 views

How to resolve error “-.-” and not able to take pictures on an Olympus OM-D E-M10?

I'm getting this error on my Olympus OM-D E-M10 and I can't take any pictures:
0
votes
1answer
205 views

Camera Broken? All Images White…camera takes pictures but when I view them it it just a white screen

I have a Samsung NX3300 and had it for 3-4 years and I've found a few answers but no ways to fix it (e.g., at DP Review and Tom's Guide). I can see it fine as I'm taking the image but if I view it ...
15
votes
4answers
4k views

Why have all negatives been exposed to one frame?

I recently shot a roll of kodak 200 (36 exposures) and got them developed on the high street and all 36 shots have been exposed onto one frame, shown on the attached image; all other 35 frames are ...
1
vote
1answer
144 views

What could cause a Canon 70D communications error with zoom lens?

Periodically I get a communications error when using my Sigma 70-300mm lens with my Canon 70D. If I change lens all works. Half an hour later if I change the lens back to the Sigma it works - so the ...
0
votes
1answer
133 views

Why won't my dSLR take photos with my Sigma 24-70 lens?

I have been using a Canon 60D for five years and recently, only when I am using my Sigma 24-70mm lens, it does not let me take pictures. When I look into the viewfinder, it is so dark (I assume that ...
1
vote
3answers
630 views

How do you sync Yongnuo YN600EX II with YN622C-TX Contoller?

I recently bought Yongnuo YN600EX-RT II. I wanted to be able to use it off camera so due to recommendation bought YN622C-TX wireless flash controller. I cannot however get the flash to pick up the ...
4
votes
1answer
207 views

Magenta noise on images?

Does anyone know why I'm getting magenta noise on my images. It's very inconsistent when it happens, and I'm having a hard time figuring out what's causing it. I'm seeing the 'noise' predominantly ...
2
votes
2answers
85 views

needle cord type texture over the whole film after development. FP4.

I am developing a backlog of black and white films as I haven't had access to my darkroom for a while. I am doing Fp4 - 120 - taken with a Yashica and developing in the same tank using Rodinal / ...
6
votes
1answer
216 views

What could cause this black shape on the photo?

This is the only photo that looks like this, others taken before or after look fine, so I don't think it's dust or oil in the camera or on the sensor. Photo was taken during summer months, so could it ...
1
vote
1answer
311 views

Nikon D5300 Location Data?

I've recently bought the Nikon D5300 and everything seems fine apart from the GPS / Location Data. I bought it via 'Amazon.co.uk' > KCS Electronics. Basically the GPS flashes but I have not been able ...
0
votes
2answers
395 views

What causes this black line across the edge of my photos?

I'm not a pro photographer. I've been using a Nikon D5100 for a long time. But lately, I'm facing a problem that while taking a picture, there's a black line along the edge of my photos. See the ...
1
vote
2answers
287 views

Fuji X-T2 troubleshooting: On-camera flash fires only once

this is an issue that has only started showing up and seem to point towards something physically wrong with the camera/ hot shoe somehow. The problem is any flash that I mount on camera only fires on ...
1
vote
1answer
951 views

Error:“Press Shutter Release Button Again” on Nikon D5300 [duplicate]

My D5300 with 18-140mm lens is having problem "Press Shutter Release Button Again"...as error message pops ups in AF mode....but in manual focus mode...the error is not there, but images are over-...
0
votes
1answer
197 views

Is it common for Yongnuo flashes to overheat and stop working?

I have had a Yongnuo Macro Ring Lite YN14EX flash for a little over a year. I have used it 4 times; it worked great. The battery door does not close all the way now, but after looking at many reviews ...
4
votes
1answer
992 views

Why isn't my DSLR's viewfinder showing focus correctly after removing it for cleaning?

I've tried to clean focusing screen of my Nikon D750 by removing it out of the body and placed it back after cleaning. From then on, the focusing is acting weird. When I look through the viewfinder, ...
2
votes
4answers
551 views

Why my group photos get blurry around the edges?

ISO:100 APERTURE: f/5.0 Shutter Speed: 1/60 Lens: Tamron 18-200mm non VC
7
votes
3answers
320 views

What caused the strange “wave X” lines in the out of focus background area in this photo?

Can anyone explain these wavy lines forming a across in the photo? I used a Nikon AF-S DX 18-140mm 3.5-5.6G ED VR at 140mm, ISO was set to 160. Here is a 1:1 pixel crop:
1
vote
2answers
90 views

How can difficulty removing lenses from a Canon Rebel T5 be fixed?

I recently noticed that it's becoming difficult to remove lenses. The lens release button is difficult to depress. I have to press it hard and move my thumb around to get it to release.  The cameras ...
3
votes
1answer
163 views

Is this shutter-shock wobble with Fujifilm's OIS? Is it normal?

I have a Fuji X-T10 and an XC 50-230 4.5-6.7 OIS II lens. Normally its OIS is incredible. But there is a particular combination of settings that is giving me trouble. I would like to know if this ...
2
votes
2answers
153 views

Why does my lens only autofocus when I have a teleconverter attached?

My Nikon 500mm f/4 AF-S D IF II lens won't auto focus on a Nikon D500 until I attach a Kenko 1.4x teleconverter — then it autofocuses fine. Does anyone know what's going on?
1
vote
1answer
308 views

Nikon D5000 error with shutter release and mirror staying up [duplicate]

When I take a photo on my Nikon D5000, it comes up with an error "press shutter release button again". When I do that, it gives me the same error, and my pictures turn black. Also, when I take my lens ...
0
votes
1answer
449 views

Nikon D3300 takes black images in daylight after fall: is it the body or the lens?

I have a Nikon D3300 DSLR with 18-55mm lens. It was working well, but yesterday fell from the tripod. Now, I am trying to take pictures, but it just says the subject is too dark and can't adjust the ...
2
votes
2answers
2k views

My Canon DSLR is showing “Err 01” — should I send my camera for service? [duplicate]

My camera is showing: Err 01 Communications between that camera and lens is faulty. Clean the lens contacts. I have been using this camera for a while and when this text first started showing,...
2
votes
0answers
95 views

D5000 is changing random colors in photos

My Nikon D5000 started changing random parts of my photos to blue and purple while I was at a equestrian show. I originally suspected that the CCD had started to fail. However, I just replaced the ...
1
vote
1answer
2k views

What does it mean when a Nikon camera returns an fEE error with several lenses that do not cause the same error on other Nikon bodies?

Here's a curious situation hopefully someone can shed some light on. I have a D750, an obsolete D100 (metaphorically) gathering dust, and the following lenses: AF Micro Nikkor 60mm 1:2.8 D lens = ...
0
votes
1answer
501 views

Unable to transfer images and videos over NFC and wifi on sony a6000

I'm not able to transfer images and videos from the Sony α6000 to my smartphone via NFC or wifi. It's just says 'sending cancelled' on the camera and 'unable to connect' on the smartphone. ...
-1
votes
1answer
65 views

Telephoto auto focus on D3100 not working

I can seem to get the 200mm telephoto to manual focus on anything...and it doesnt work with auto focus either. Is someone able to offer help or suggestions as to whats happening. Thanks...Marnie
1
vote
0answers
116 views

How can I troubleshoot vertical bands in photo prints from my Epson printer?

I have an Epson R1900 printer. These bands seem to line up with ridges on the carrier(?!) I don’t know how that could happen, but I have done everything! Numerous head cleanings, head alignment, etc. ...
2
votes
1answer
1k views

How can I tell if a scratch is directly on my sensor or on the filter above it?

I have what appears to be a scratch on my sensor. I can't see it on pictures taken with apertures larger than F16, but I do see them at F32. How can I tell if a scratch is directly on my sensor or on ...
1
vote
2answers
115 views

My Lumix GH4 flash has stopped working — what can I do? [closed]

My Lumix GH4 internal flash has stopped working. It's not in silent mode, electronic shutter or in HD. I've tried resetting the camera and now am at wits end. Any advice?
0
votes
3answers
127 views

Why does my autofocus sometimes set the aperture, after the lens was in the rain for several minutes?

I'm using a Canon EOS 60D with a Canon 40mm f/2.8 STM. I bought both used about a week ago. I've had no problems except for one: sometimes the autofocus only jumps between two apertures, and the ...