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Basically when I got in the menu/settings "Wi-Fi/NFC Disable" and "Wi-Fi Function" are in grey, not white like the others, and I can't select them. What do I do?

I have this problem with my Canon 5D3. I can't find why Wifi function is not under format card. I can see it in MY MENU as grey. I've tried everything. I have a W-E1 - what should I try?

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    \$\begingroup\$ Possible duplicate of The Wifi option on my Canon EOS isn't showing? \$\endgroup\$
    – mattdm
    Commented Apr 17, 2017 at 12:29
  • \$\begingroup\$ @mattdm the other question seems to be about built-in wi-fi on several EOS models. This question is about using the W-E1 card that fits in the SD card slot on a limited number of specific EOS camera that do not offer built-in wi-fi. \$\endgroup\$
    – Michael C
    Commented Apr 17, 2017 at 21:31

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I have a W-E1 - what should I try?

You should try an WFT-E7A Wireless File Transmitter with your Canon EOS 5D Mark III. It is the only wireless solution sold by Canon that is compatible with your camera.

The Canon Wi-Fi Adapter W-E1 is currently (as of April 17, 2017) compatible with only three cameras:

  • EOS 7D Mark II
  • EOS 5Ds
  • EOS 5Ds R

Your EOS 5D Mark III is not compatible with the W-E1, nor is any other Canon EOS camera not listed above. Canon might provide firmware updates for specific camera body models in the future that could make them compatible if the hardware design doesn't preclude a good signal from the SD card location.

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In the manual there is a sektion on page 344. Using Ey-Fi cards. https://www.bhphotovideo.com/lit_files/42005.pdf Many tutorials on youtube ther is explained how it works. Have they taken the posibilyties away.

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  • \$\begingroup\$ The question is about W-E1 \$\endgroup\$ Commented Apr 18, 2017 at 6:17
  • \$\begingroup\$ And the W-E1 is not an Eye-Fi card. Note that Canon does not guarantee compatibility with any Eye-Fi card and refers users to the card's manufacturer for any issues that may arise trying to use an Eye-Fi card in the EOS 5D Mark III (or any other EOS camera). \$\endgroup\$
    – Michael C
    Commented Apr 18, 2017 at 16:04

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