We were married last summer. We are still waiting for our album, which includes 50 edited images of our choosing.
We provided a list of the 50 images according to the instructions from the photographer. Our order was submitted along with other clients (first come, first serve). We could not be given a date of when to expect the album.
Fast forward to present day: our photographer is stating the editing included is blemish removal/skin correction only, anything else is $1/minute. This is listed NOWHERE in the contract. Nor was it ever brought up by the photographer at any moment during the submission of the order for our album. The instructions included with the album order stated editing of images as "blemish removal, etc", which leaves room for interpretation.
1) Is this common practice in the industry? 2) Is this legal under contract law? 3) Would it be appropriate to ask for a refund of the album cost if they cannot edit the images to our request, due to the mysterious new fee?
Any insight from professionals would be much appreciated.