Questions tagged [troubleshooting]

Questions about a specific problem or issue, often dealing with a lens, camera body, image sensor, lighting equipment, or software specific to photography.

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Lens Error on a Powershot sx30 IS

I have a Canon Powershot SX30IS and I keep getting a lens error. I was taking pics outside on a clear cold day in wintertime and my camera just displayed that message and shut down. I powered my ...
2 votes
1 answer
1k views

Preventing (Powershot) lens error

How can I prevent a Canon Powershot lens error? I've had them three times with three different cameras. Twice after dropping, but last time not even that. Note that last time was with a different ...
1 vote
1 answer
40 views

How do I fix "lens error" on my Canon PowerShot ELPH 170 IS?

Every time I turn on my camera, Canon PowerShot ELPH 170 IS, it says "lens error" and powers down. I have tried taking the batteries and memory card out and replacing the batteries but ...
0 votes
0 answers
14 views

Why is my Yongnuo YN-568EX flash stuck in ETTL mode?

I’ve just bought this flash. At first it seems fine, and I can switching the mode from ETTL to M and Multi mode. But then after a while, I can’t change to other modes and the flash is stuck in ETTL. ...
2 votes
1 answer
88 views

Why does Lightroom CC Library Module adds grain and/or texture to certain of my images that is not present in the Develop Module?

I've seen a few posts about the lightroom Library Module having a change in colors from the Develop Module because of the different color space they use but in my case it's more a question of Noise ...
4 votes
5 answers
7k views

How do you identify file type/compression in a TIFF file?

From what I understand TIFF is like the .mkv container for photography - it supports a variety of compressed and uncompressed formats. But how would you go about checking if the data within the TIFF ...
3 votes
1 answer
330 views

Why is Canon EOS R5 saying my authentic batteries are counterfeit?

My Canon EOS R5 recently started (out of the blue) reading my authentic batteries as counterfeit. Has anybody else had this issue? Why is it doing this and what can I do to fix it?
1 vote
1 answer
62 views

digiKam cannot find photos after upgrading to a larger hard drive [Linux] [Ubuntu 22.04]

I'm using digiKam 7.5 on an Ubuntu 22.04 system. After upgrading my laptop's SSD to a larger one (to make more room for more photos of course :) ) by backing up my home directory and then restoring it ...
0 votes
1 answer
5k views

My DSLR takes photographs with black strip on top

My DSLR is having an issue. What's the cause of this black thing on taking pictures? What solution probably can I do? Please help. Thanks.
0 votes
1 answer
28 views

Canon SL3 and Godox V1

I have searched to find an answer for one of my students and need help. Will the Godox V1 and Godox trigger work with the Canon SL3. Nikon is
1 vote
2 answers
452 views

D7200 no longer autofocusing

AF on the body of the camera M/A on the lens Back dial is not locked I've tried clicking and holding the AE-L/AF-L button Tried two different lenses Battery is full In the viewfinder, I see two arrows ...
2 votes
1 answer
348 views

How do I troubleshoot my Nikon SB-400 accessory flash?

I have a Nikon D780 and a Speedlight SB-400 which I use only very occasionally. It used to work great, but today it essentially stopped working. What's strange is that everything appears normal: the &...
0 votes
2 answers
564 views

Why does my Canon dSLR only work in autofocus with liveview and not the viewfinder?

When I have my camera (a Canon 6D Mark II) in AF mode, I can't take pictures (nothing happens when I click the shutter button) while using the viewfinder. I can take pictures using the screen though ...
3 votes
1 answer
198 views

Canon AE-1 mirror stuck but can wind film and take photos

My Canon AE-1 camera's mirror is getting stuck in the up position after taking a photo. I can wind the film with the lever and the mirror goes back down but once I take a photo, the mirror stays in ...
0 votes
1 answer
73 views

Why am I suddenly unable to focus with with Olympus OM-2 prism?

Somehow the prism for focusing in my Olympus OM-2 changed. The prism lost all its structure and what is left is a round grid structure with a divided circle in the middle, that is changing its ...
7 votes
2 answers
393 views

Why do these images from my Sony a7III have a dark semi-circle on the left side?

I shot these images with my Sigma 24–70 and Sony A7iii, in fog, sometimes pointed into the "sun" (it was not actually sunny but sometimes the lens was pointed towards the direction of the ...
0 votes
0 answers
54 views

How can I troubleshoot a Nikon D5000 self timer that isn't working?

I have a Nikon D5000 and the self timer stopped working. Any ideas on how to troubleshoot and get it to work again?
1 vote
1 answer
637 views

How to fix Canon 5D Mark IV with a Battery Communication Error?

I have a Canon 5D Mark IV with a Battery Communication Error. On switch on, an error message appears checking that you are using a genuine Canon battery, which I am, and I also have bought a new ...
3 votes
5 answers
1k views

Why is my 5D Mark IV suddenly taking extra time while turning on?

I have a Canon 5D mark IV. It was working fine till a few days back. Suddenly it has started taking around 5-8 seconds to turn on. I can't figure out why this is happening. Does anyone have a clue ...
1 vote
5 answers
5k views

Why does my Sigma lens make a high-pitched ringing noise on my Canon camera?

I have a Canon EOS T3i 600D. When I use a Canon-branded lens (18-55mm), the camera works well. When I change to the Sigma macro 18-250mm and turn the camera on, I can hear a ringing noise, like ...
0 votes
0 answers
116 views

Why is my Canon's shutter speed so slow in bright light conditions?

My Canon 5D Mark 1, which has been in use for about 10 years, is strange. If you use Av mode or Auto mode, the shutter speed is very slow even when there is enough light. Even taking direct pictures ...
2 votes
2 answers
120 views

Why does my camera randomly shut off and show green all over the screen?

My camera is an Olympus FE-360 digital camera from 2008. I have never had any problems with it but recently my camera will turn on and work completely fine for about a minute, but then will either ...
4 votes
1 answer
1k views

Panasonic DMW-FL360L flashgun not firing, blinking Auto Check and Test/Reset lights even after replacing batteries

My Panasonic DMW-FL360L has stopped working. I get the blinking Auto Check and Test/Charge lights, which normally indicate that the batteries are depleted; however, even after installing a fully-...
11 votes
2 answers
8k views

How do I diagnose the source of blurry photos?

Probably a novice question, but how do I correctly diagnose from a photo for what reason that camera wasn't able to focus properly? Or tell if the image was blurry for some reason other than incorrect ...
2 votes
5 answers
6k views

Why is my Canon 55-250 IS lens blurry at focal ranges beyond 100mm?

I recently purchased a used Canon 55-250mm IS lens and it works nicely at 55mm(even with lower shutter speed, and f/4 aperture), but turns out quite blurry at longer focal lengths, even with a shutter ...
1 vote
3 answers
8k views

My viewfinder won't autofocus but live view focuses well

I have a Canon EOS Rebel T5 camera and I've been running into an issue lately that I do not know how to solve. The autofocus while using viewfinder does not work at all; I could not even take a photo....
1 vote
2 answers
8k views

What to do when my pop-up flash doesn't work after being obstructed once?

Once while I was taking pictures, the pop-up flash was blocked by my cap. Now, it no longer opens. How can I fix this?
0 votes
2 answers
6k views

Why is my Nikon taking black photos only?

My Nikon D3300 was working perfectly then today I started using it and it will only produce black photos on any mode. Yes, the lens cap is off. I've tried restoring the settings, restarting, removing ...
1 vote
1 answer
101 views

Foggy film (I’m new)

Hey guys so I’m pretty new to the film/analog photography. I took some pictures in my London trip got them developed and they all came out foggy and I can’t see anything. I would appreciate some help ...
10 votes
3 answers
3k views

Is my Canon speedlite really dead?

My Canon 550ex wouldn't switch on yesterday. Completely dead. Changed the batteries (twice). Still nothing, no indication of life. It was fine last time I used it about a week ago. Is there anything ...
0 votes
4 answers
2k views

Why is my Nikon D850 view finder dark and dim with my new 28-300mm lens?

I am using Nikon D850 which is working perfectly fine with my Nikon 50mm f/1.4 lens. Recently I purchased 28-300 lens. I noticed that on mounting this new lens view finder looks quite dark and dim. ...
6 votes
2 answers
238 views

Why am I getting this light strip on my photos when I use studio lights?

I've set up a studio with two Profoto B10X on either side with soft boxes, however, I keep getting a light bar at the left edge of the frame on my images. It happens on the the same side every time, ...
1 vote
0 answers
60 views

Nikon D3100 Making weird sounds while trying to take photo

Whenever it try to take a photo on my nikon D3100 it keeps making weird motor sounds. I have dropped its lens once about 3 months ago but has been working fine until now. Here's a link to the sounds ...
0 votes
0 answers
23 views

The shutter of my Lumix FZ300 is stuck on ESHTR I cannot change it back to MSHTR the option is not available. I have reset my defaults but tno luck [duplicate]

My FZ300 default is mechanical shutter. After watching a video I decided to try the electronic shutter option. Now I cannot reset to Mshtr, the option is greyed out. I just reset the defaults but ...
1 vote
2 answers
9k views

Why won't my Fujifilm X-T2 take pictures when I press the shutter?

I'm having a problem with my Fuji X-T2; it doesn't make pictures anymore. When I try to press the shutter, it will focus and it makes the focus sound but then it does nothing when I press the shutter ...
0 votes
1 answer
132 views

Why can't my Canon 18-135mm IS focus to infinity when zoomed past 100mm?

My EF-S 18-135mm f/3.5-5.6 IS [non-STM/non-USM] cannot focus on my 7D to infinity when it is zoomed past 100mm in both auto and manual focus. It can only focus on objects at a shorter distance (say &...
2 votes
1 answer
931 views

How do I interpret a Godox error code?

My Godox flash is giving me a cryptic error code on the LCD, but I can't figure out what it means. Is there a table or something that tells me how to interpret the error code?
7 votes
2 answers
40k views

My Godox flash won't fire off-camera. What should I check?

I have a Godox flash with a built-in radio trigger, and I honestly can't figure out what I'm doing wrong. I've checked that: All the batteries in everything are good and everything's turned on. The ...
1 vote
0 answers
80 views

What causes my Nikon D40 to shoot darker photos when shot sideways?

I have a Nikon D40 that functions impeccably, the only issue that I found was that it shoots darker pictures when shot sideways. Doesn’t matter what mode, ISO, focal length, etc. They all come out ...
0 votes
0 answers
75 views

Canon AE-1 needs multiple pumps on cocking lever to fully cock shutters

This camera is a hand-me-down from my dad which I previously thought was broken until I put a battery from my AT-1 in and it fired just fine (turns out 3 or 4 LR44's I tried in 2017 were all junk). ...
10 votes
5 answers
24k views

Why is my camera showing a lot of stuck red and white pixels?

After shooting for one hour with my Rebelt2i + Tamron 17-55 f2.8, I went back home and checked pictures on my computer. For every single picture, there are a lot of 'dead' pixels at the same location....
6 votes
2 answers
1k views

35mm development issues: Only half of film developed correctly

Hello everyone, I am having an issue developing film - I've never seen this problem before and am not sure what is happening (it has been a while since we've done this). The one side of the film ...
3 votes
3 answers
6k views

Why do I have to press the shutter button twice to take a photo with my Canon DSLR?

I have a problem with my DSLR, a Canon 70D. When I push the shutter button to take a photo, I need to push it once more to take a single shot. The AF mode is not on self-timer. What could be wrong?
1 vote
2 answers
243 views

My Nikon D7100 autofocus fluctuates and will not focus on distant objects

I photograph with a Nikon D7100 with a Tamron 18-400 mm lens. My camera is set to autofocus but when I try to photograph a bird sitting on a branch that is BEHIND near branches, the camera vacillates (...
0 votes
0 answers
68 views

How do I unjam the film in my Minolta XD-11?

I have a Minolta XD-11 35mm SLR and when I press the shutter it won't take a picture but when I try to advance the film it won't advance. I don't know if this is a mechanical issue or something else. ...
1 vote
0 answers
88 views

How can I troubleshoot an external flash that won’t slide all the way into to a Nikon camera?

Why won’t an external flash slide all the way into a Nikon camera? This external flash won’t work; it seems like something is blocking it from clicking in.
3 votes
1 answer
135 views

Using an Olympus OM-10, why does film not advance for a couple of shots only?

I have an Olympus OM-10. The film didn't seem to advance for a couple of shots somewhere after 15 or 16 shots. After that, it worked fine (based on the fact that the rewind knob didn't rotate as I ...
3 votes
0 answers
69 views

Why does the shutter work only without film loaded on a Minolta X-370?

Using a Minolta X-370, what does it mean if the shutter advances and releases without film but it will not release the shutter with film loaded?
2 votes
4 answers
16k views

Why do I get the "Change the battery pack" message on startup with my Canon Powershot ELPH?

I have a Canon ELPH 300 HS, which turns off immediately (or within 10 seconds, it varies) after being turned on. The battery is fully charged and not at fault, as it was subsequently used in an ELPH ...
1 vote
1 answer
88 views

Nikon N75 Mirror stuck halfway

I recently got an N75 as a gift from a friend, but when I opened it, the first thing I noticed was the mirror was stuck halfway. I changed the batteries, I can't change the shutter speed, replaced the ...

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