I have this client that is having a very frustrating time. I took some pictures for their clothing line. I formatted them for social media posting and copied them to a USB. I gave her the USB and for some reason the images look completely different on her computer than mine. She insists on doing more editing herself with cheap software, is this compressing the images? They are very blurry. She tried to upload to facebook, and again they are blurry. The pictures look great on my computer, and I have no problem uploading them into facebook. What is going on here? The images are jpeg. Should I convert to tiff?
The first thing I would do is make sure you're exporting the photos with a
sRGB color profile. If you use a tool such a photoshop or lightroom, your default color profile might be
ProPhoto RGB which is great for print, but doesn't necessarily translate to other devices or to the web. If this is the problem, it could cause colors to appear a different hue, or even become faded when viewed on other devices.
The second thing you can try is export
bmp instead of
jpeg. While this won't necessarily make a noticeable improvement for most photographs, it will preserve the quality of the image if your client insists on editing them herself. Each time you edit a jpeg you lose some of the detail due to the image being re-compressed in a lossy way. This does not happen with other lossless formats.
The last thing you can do is make sure the monitor you use, and the monitor your client uses is color-calibrated. Your monitor may not have come color accurate out of the box, and the intensity of the R, G, and B pixels in your display can change unevenly over time. You should re-calibrate your monitor on a regular basis, possibly monthly if you use it a lot and want your post-processing to be accurate.