0

I had problems scanning dia film with Silverfast and plustek opticfilm 8200i. I just get about half the image and than just color bars. I'm using Windows 10 and I have a Samsung C460W printer/scanner connected via USB

  • I'm voting to close this question as off-topic because it is primarily concerned with operating systems, applications, and hardware drivers. – Michael C Apr 18 '17 at 17:50
  • 2
    There where no information to be found on the Internet about this problem and it's pretty hard to trouble shoot so I just wanted to share it and maybe help someone else with the same or a smilar issue – user62514 May 17 '17 at 9:06
  • If your answer resolved the issue (or at least closed the question in your mind), please go ahead and mark your answer as the accepted answer. – scottbb May 17 '17 at 14:47
1

After a lot of trouble shooting I came to the conclusion that there where a conflict between the Plustek Opticfilm 8200i negative scanner and the Samsung C460W printer driver. When I killed the CDAServer (CDASrv.exe) process the scanner just started working as normal. CDAServer is a part of "Samsung Easy Printer Manager" and does not need to run all the time so I disables it on startup.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.