I have previously used a point and shoot camera but have a new DSLR camera. I used my old SD card in my new camera, and while I can see all the pictures when my SD card is in the camera, none of the new DSLR pictures are showing up on my computer. What is wrong?

  • 1
    What are you using to see the photos? You are probably in the wrong directory or shooting RAW. Make sure you try again with the camera set to JPEG, that way it will produce actual images.
    – Itai
    Jan 5, 2017 at 4:44
  • 1
    What operating system and software are you using to try to view the images? Jan 5, 2017 at 5:20
  • The Windows photo viewer. Shooting in RAW format. Thanks guys, and I just found Mac has native RAW support.
    – Lee Leion
    Jan 5, 2017 at 7:44
  • 3
    Just to check my understanding: is it the case that the files themselves are showing up on the SD card, but the photo viewer isn't showing them?
    – Philip Kendall
    Jan 5, 2017 at 10:39
  • 1
    Keep in mind that shooting in RAW is actually better, you get much better quality and more editing options. Just the standard viewers can't handle RAWS.
    – Aganju
    Jan 5, 2017 at 12:11

3 Answers 3


Windows Photo Viewer does not support RAW images by default. You need to download the Microsoft Camera Codec Pack here:



Ensure that your SD card is properly connected to your computer. Use a card reader or insert the SD card directly to the SD card slot. You can also try to reinstall the device driver. For doing that, you need to go to “device manager” option. Thereafter, double click on the disk drives option. Right click on the removable drive and click uninstall. You can now restart your computer and reconnect SD card to see the results.


Try formatting your card to exFat. This worked for me

  • 3
    How does this help the OP view the images they already took, that are on the card? Formatting the card will cause the photos to be lost.
    – scottbb
    Oct 21, 2017 at 18:22

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