In the menu/settings, Wi-Fi/NFCDisable and Wi-Fi Function are greyed out, not white like the others, and I can't select them. What do I do?

  • 3
    \$\begingroup\$ Mention your model in the question. \$\endgroup\$ Dec 31, 2016 at 12:28
  • \$\begingroup\$ What other settings are you using when this occurs? \$\endgroup\$
    – Michael C
    Jan 1, 2017 at 3:54
  • \$\begingroup\$ Have the same problem with my Canon 5D3. Can't find why Wifi function is not under format card. I can see it in MY MENU as grey. Tried everything. Have a W-E1 - what should I try? \$\endgroup\$
    – Titi
    Apr 17, 2017 at 10:20
  • \$\begingroup\$ @Titi did you read the answer below? \$\endgroup\$
    – MikeW
    Apr 17, 2017 at 18:53
  • \$\begingroup\$ Without telling us what particular model you are using there is no "correct" answer. It depends on whether your camera has built-in wi-fi or depends on an external wi-fi unit such as the WFT-E7A Wireless File Transmitter or the W-E1 Wi-Fi Adapter. \$\endgroup\$
    – Michael C
    Apr 17, 2017 at 22:38

1 Answer 1


The Canon EOS series disables Wifi if you enable HDR, or certain other functions (there seems to be no logic behind it).

Check your manual for your specific model; Don't rely on common sense, as the limitations are arbitrary and illogical.

  • \$\begingroup\$ Thank you!! This really helped and it's sorted now! Much appreciated!!! \$\endgroup\$ Jan 19, 2017 at 21:44

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