0

In the menu/settings, Wi-Fi/NFCDisable and Wi-Fi Function are greyed out, not white like the others, and I can't select them. What do I do?

closed as unclear what you're asking by Michael C, scottbb, Caleb, Olivier, inkista Apr 18 '17 at 18:50

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 3
    Mention your model in the question. – Euri Pinhollow Dec 31 '16 at 12:28
  • What other settings are you using when this occurs? – Michael C Jan 1 '17 at 3:54
  • Have the same problem with my Canon 5D3. Can't find why Wifi function is not under format card. I can see it in MY MENU as grey. Tried everything. Have a W-E1 - what should I try? – Titi Apr 17 '17 at 10:20
  • @Titi did you read the answer below? – MikeW Apr 17 '17 at 18:53
  • Without telling us what particular model you are using there is no "correct" answer. It depends on whether your camera has built-in wi-fi or depends on an external wi-fi unit such as the WFT-E7A Wireless File Transmitter or the W-E1 Wi-Fi Adapter. – Michael C Apr 17 '17 at 22:38
6

The Canon EOS series disables Wifi if you enable HDR, or certain other functions (there seems to be no logic behind it).

Check your manual for your specific model; Don't rely on common sense, as the limitations are arbitrary and illogical.

  • Thank you!! This really helped and it's sorted now! Much appreciated!!! – Forestfluffstuff Jan 19 '17 at 21:44

Not the answer you're looking for? Browse other questions tagged or ask your own question.