When I'm trying to import to Lightroom CC 2015 my photos taken in my Canon 5DS using the format RAW(cr2 files) some photos are being messed.

I've already tried to upgrade the Camera Raw codec to version 9.8 and still not working.

My PC has a NVIDIA 750g ti, Win10 64, Lightroom CC 2015 64.

Could someone help me with that?

This is what's happening...

This is what's happening

[UPDATE] - It's not the same question was marked here, once I don't get any message from Lightroom, telling me my files are in fact corrupted.

  • 1
    \$\begingroup\$ It's not clear what we're looking at in your image. Is that a single messed-up image or a photo of the screen? Can you show what you are expecting to see? \$\endgroup\$ Commented Dec 10, 2016 at 1:46
  • 1
    \$\begingroup\$ Is this happening with all files from your 5Ds or only with some of them? \$\endgroup\$
    – Michael C
    Commented Dec 10, 2016 at 15:26
  • 2
    \$\begingroup\$ If you really believe that the problem is Lightroom "messing" with your files rather than the files being corrupt, you might try opening them in other software, like the free and open source RawTherapee. \$\endgroup\$
    – mattdm
    Commented Dec 14, 2016 at 16:11
  • 3
    \$\begingroup\$ @CrazyDino I have no photoshop on this computer, only LR CC 2015. But I tried opening the same files in other computers, and the files open without mess, also, in the back of the camera, files are perfect \$\endgroup\$
    – andrepaulo
    Commented Dec 14, 2016 at 17:05
  • 2
    \$\begingroup\$ @andrepaulo I suggest updating the question with this information. What software were you using on other computers? If lightroom what was there version/build and what is your version/build? (dont have LR available at mo so don't know how Adobe donates minor versions) \$\endgroup\$
    – Crazy Dino
    Commented Dec 14, 2016 at 17:15

1 Answer 1


It is a codec problem between the Canon codec and Lightroom's one. Uninstall both and reinstall only lightrooms again.

  • \$\begingroup\$ I reinstalled the windows 10 and also the lightroom, and the problem persists. \$\endgroup\$
    – andrepaulo
    Commented Dec 12, 2016 at 3:39
  • \$\begingroup\$ Didn't work even doing it again. \$\endgroup\$
    – andrepaulo
    Commented Dec 13, 2016 at 20:18

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.