This printer has been really good so far. Suddenly it started to print weird cyan colors. I did some nozzle check and head cleaning with no progress. Did anyone experience that?

When I did the nozzle check, it's always the last pattern that's missed up (see photo)

This is happening with both color and black and white images. I use Photoshop and I make it handle printing and color profiles.

This is also happening with different paper

enter image description here enter image description here enter image description here enter image description here enter image description here

  • 1
    Are you using genuine epson inks? Aug 10, 2016 at 13:37
  • @DigitalLightcraft yes I do
    – K''
    Aug 10, 2016 at 14:11

2 Answers 2


I'm not sure this question really belongs here, but will try to help as there isn't a printing stack.... As an ex Epson engineer, I can say that you (quite clearly) have no matte black feeding.

Remove the cartridge, shake it, is it empty?

If not Have you left the vacuum seal tab on the cartridge?

  • this should be tested quickly by switching to photo black, if your theory is correct I should get a clean print, right?
    – K''
    Aug 10, 2016 at 14:12
  • Yes correct :-) no need to do a proper print, just see if you get a good test pattern. Aug 10, 2016 at 14:19
  • alright thanks, I'll give it a try it and see what'll happen
    – K''
    Aug 10, 2016 at 14:20
  • Any luck? @akram Aug 11, 2016 at 7:38
  • you are right! Printing with Photo black doesn't have any problems. I doubled check the MK cartridge shacked it and installed it again and now Matte is also fine. Thank you for your help
    – K''
    Aug 14, 2016 at 3:36

If the printer printed correctly before with the same cartridges and the inks are not empty, assuming your Epson printer has the same controls as mine, which is a different model, try running a cleaning cycle and if it does not help, the deep cleaning.

  • what's the deep cleaning? I did head cleaning 5 times already
    – K''
    Aug 10, 2016 at 16:56
  • It's an option in my Epson 3880 printer menu, much more powerful than regular cleaning. Not sure if your printer has it.
    – MirekE
    Aug 10, 2016 at 16:58
  • and uses a MASSIVE amount of ink - doing the photo/matte swap will only draw on the black part of the head so not waste the rest (yes i have a 3880 too, epic printer) Aug 10, 2016 at 18:01
  • @DigitalLightcraft Yes, that's a good point. Is it confirmed that the clogged pigment is not one of the light blacks though?
    – MirekE
    Aug 10, 2016 at 18:04

Not the answer you're looking for? Browse other questions tagged or ask your own question.