I have an issue in Photoshop. A printer prints my colored images (jpg) in black and white. Other colored images (were not created by me, in me photoshop) print as is in color.

The same problem was not answered.

Printer: Epson (don't known) I have printed it in the printing service.

Image format: jpg.

I think, this is the wrong photoshop settings. Any ideas?

enter image description here

  • Please add more details. What file formats? What printer?
    – mattdm
    Aug 5 '15 at 15:32
  • 2
    In general, it's better to refresh old, unanswered questions rather than re-asking them.
    – mattdm
    Aug 5 '15 at 15:32
  • @mattdm it was not mine question (
    – garik
    Aug 5 '15 at 16:46
  • But it's still the same question, right? See meta.photo.stackexchange.com/questions/1712/…
    – mattdm
    Aug 5 '15 at 17:06
  • 1
    I do see the link. But it seems to be exactly the same problem, not a twist on it, at least assuming that it's a photoshop issue and not specific to the printer model.
    – mattdm
    Aug 5 '15 at 17:46

I had the same issue, I needed to install the correct printer application then in the print dialogue box drop down menu, Select Printer Features. Change colour mode settings, from black & white to Colour.

enter image description here


I have resolved this issue. It's Photoshop problem. My and printing service's photoshops have different color profiles. In printing dialog the option "Allow using printer colors" (or something like this) should be selected. In this case printer will control color profile - will use printer colors. So it's a workaround.

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