I had recently upgraded to windows 10 and now Windows and Lightroom don't "see" the photos on my D5100. I am able to transfer them to the PC through viewNX but this is not a pleasant solution.

When I go to the folder where the photos should be while using Windows Exploror, the folder is void even if the card is shown to have a certain space full. When I right click and try to do "import photos and videos" it just says no photos to import, same stuff in lightroom. NX works fine. How can I solve this?

  • \$\begingroup\$ I guess you are missing some driver. Don't know which since I don't use windows 10 \$\endgroup\$ Aug 3, 2015 at 2:04
  • \$\begingroup\$ might be far fetched but have you checked if hidden files are shown ? (in any folder click View top right then options and then select view tab) \$\endgroup\$
    – fluf
    Aug 3, 2015 at 17:48
  • \$\begingroup\$ I'm also facing the same issue with my Nikon D5100 DSLR. \$\endgroup\$ Aug 12, 2015 at 11:57

1 Answer 1


This is now fixed in one of the recent (this week)'s windows updates. Just do a Windows Update, restart your PC as prompted to ensure installation, and try again. You will see that the issue has now gone away.

Many people, including me, are reporting this problem. See Window 10 and Nikon D7000 dslr on Microsoft's support forum.

It appears to be a problem with the MTP protocol implementation in this build of Win 10. As you note Nikon's own software products work fine.

On July 31, 2015, a Microsoft representative noted:

This is a known issue and we are rapidly working on a fix.


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