My EP-5 (purchased July 2013 in the US) developed a problem where it occasionally would not turn on. I brought it back to the photography store I purchased it from and they sent it to Olympus for repair. That was four weeks ago. I called to check on it today and they said they hadn't heard from Olympus. I expressed frustration that the camera had been out of my hands for four weeks, but they said this was normal and there was nothing they could do.
Is this really normal?