4

I have problem with DPP 3.12.40.0. When I import CR2 files (RAW Files) from my 7D to edit, DPP shows images very poorly (colorless). I searched on the net and can't find any explanation or solution. My camera preview screen shows them as normal with color. Why does DPP show my RAW files without color?

screenshot of the problem

Improve this question
  • 2
    Can you post a sample screenshot of what you are seeing? Can you update to the current version and try again? The current version is 3.12.52 it appears. – dpollitt Mar 19 '13 at 19:31
  • Solved. The problem is update problem. After I updated the DPP it works fine. Thanks dpollitt – Akram Miriyev Mar 19 '13 at 21:11
  • 1
    @AkramMiriyev You should post that as an answer, rather than a comment. – mattdm Mar 19 '13 at 21:24
1

It appears your installation of Digital Photo Professional was corrupted in some way. When you downloaded the update it reinstalled the latest version of the program and then applied your preferred settings that were stored in a separate file.

Improve this answer
0

I would echo dpollitt's comment for a screenshot.

Spontaneously I would suggest you check the "styles" that Canon offers.

There is no setting that would suggest a black and white display when I look at DPP.

You have checked that your fast display is switched off (just in case) and that the colourspace (can be important) is set correctly?

Improve this answer
  • Solved. The problem is update problem. After I updated the DPP it works fine. Thanks dpollitt – Akram Miriyev Mar 19 '13 at 21:10

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.