My wife has a Canon G11 purchased in April 2010. This was purchased through a legitimate B&M store for ~700.
It has recently developed a spot on the Lens/sensor (it comes into focus when zoomed in and out of focus when zoomed out). We took it to canon and the said the spot is in the lens and the whole lens unit needs to be replaced. Which would cost about $250. It is unfortunate as this camera has been looked after very well, kept in a case when not used and used infrequently. Other than this issue the camera works fine, but spots on photos are a large issue.
Is it worth doing? I object to having paid 700 for a camera to last 2 1/2 years. The lens cant be cleaned, only replaced. They said its a sealed unit, well if it is sealed how did the dust get in.
The biggest issue is that even if we got this camera fixed the problem is quite possible to recur. Has anyone else had this issue, I am afraid that the G12/G1X suffer from the same design flaw.
If I need to find a replacement which would be an equivalent mirrorless camera (not Canon unfortunately)?
Forgive me as I dont want this to be a troll post!
In essence my two questions are - worth the risk to pay $250 to replace the lens (the rest of the camera is perfect) If not - which would be a preferable (non-canon) equivalent replacement?
Update Have lodged a complaint with the Office of Fair trading. (Here in Australia they deal with consumer complaints). We will see where it end up.