Every time I turn on my camera, Canon PowerShot ELPH 170 IS, it says "lens error" and powers down. I have tried taking the batteries and memory card out and replacing the batteries but nothing has worked.


1 Answer 1


If the camera is telling you that you have a lens error, then you probably have a lens error. I guess just changing batteries is not enough. Did you check the manual? It says:

Lens Error

  • This error may occur if the lens is held while it is moving, or when the camera is used in dusty or sandy locations.
  • Frequent display of this error message may indicate camera damage. In this case, contact a Canon Customer Support Help Desk.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.