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I have a Canon Powershot Camera SD1400 IS camera. It accidentally got dropped, and is now giving a Lens Error. :(

When I turn it on, it attempts to bring the lens out, but then retracts and says the following text:

Lens Error
Will shut down automatically
Restart Camera

In desperation, I looked at this question, and followed as many of the tips as possible. The only tip that gave any result was number 2, which says this:

Try pressing and holding the Menu, Function, Function Set, or OK while turning on the camera, or otherwise find a "factory reset" option.

On my camera, I pressed the func button and the on button, and then got this screen:

enter image description here

For those who wonder what it is, it's just showing the time three minutes behind. When I press the left button on my camera, it changes the background color to the next color on the wheel. When I press right, it, again, changes the background color on the screen.

So what is going on here? Where is the factory reset button? Any help would be deeply appreciated, as this camera was a gift for me when I was 3. It wasn't even me who dropped it.


Not a dupe. I explain why in the question body.
Also not a dupe. My camera lens, as explained, doesn't stay outside. Instead, it tries to get out, but then retracts.

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    You dropped it, you broke it (the gearing is either cross-threaded or truly damaged). Next stop, the repair shop (if it's financially viable).
    – Tetsujin
    Nov 26 '20 at 19:02
  • @Tetsujin can you explain what cross threaded means? also fwiw it wasnt me who dropped it.
    – 10 Rep
    Nov 26 '20 at 20:12
  • The camera requires repair or replacement. From an economics standpoint, the cost of repair probably doesn’t make sense. From an emotional standpoint replacement is unsatisfactory. One option is to buy a working SD1400 (in the US, they appear to be available at modest cost) and use the working camera as a donor. Disassemble your camera and remove the lens assembly. Disassemble the donor and install its lens assembly in your camera. You will probably need JIS cross point screw drivers, not phillips. I recommend an iFixit toolkit from iFixit for such work. Nov 26 '20 at 21:08
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    I think it needs more than a click of a reset button. It obviously suffered physical damage. Try to be philosophical about it. It's just a cheap electronic device, and unfortunately, they all break eventually. The device itself shouldn't have the sentimental value, but rather the photos that were made with it - and you still have those. Keep it as a memento on your shelf and move on.
    – osullic
    Nov 26 '20 at 22:45
  • @osullic Thanks for the kind words. I'll go to the repair shop just in case it can be fixed, but if it can't, I have the sd card and all the photos.
    – 10 Rep
    Nov 27 '20 at 0:55

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