I’ve purchased a canon 800D/t7i about 3 weeks ago now, and for the first charge of the battery everything worked well. Now however the battery life indicator seems to just be stuck at full battery at all times, even when it’s about to die completely, it will shut off abruptly still showing full bars of battery. There’s no warning or sudden drop down to one battery bar that flashes red at you, it just switches off with full battery bars.
I’ve tried resetting the settings numerous times and no new firmware for the camera has been released by Canon. Do you guys have any suggestions? I’ve contacted the retailer but they seem very hesitant to provide me with any exchange or refund and keep telling me to send it in for repair under warranty but would like to avoid this if possible as they’re known to take forever to repair it and send it back.