I upgraded to the Canon M50 firmware 1.0.2 two weeks ago.
Since yesterday, here are what challenges I'm facing:
- Can't switch from Manual or any other mode to Video mode.
- Video mode is activated only when mode dial is set to Video before flipping power on
- Other than main start/stop recording button on top, no other button works, literally. Pressing any of the buttons does not work. Only on/off and shutter/start/record buttons work. Thus, I can't even get to menu to go settings and reset the device
Recording and picture taking also are locked at the last set settings I used, because I can't change anything.
Screentouch doesn't work. Buttons don't work. Camera almost like a brick point and shoot camera.
I am hoping to downgrade to the 1.0.1 and see if there'll be any difference. Except, I can't even get to the Menu to apply the firmware.
Is this something of a software bug? Or is it hardware related?
Camera hasn't fallen or hit anything.
Will appreciate any hints or workarounds.