I just purchased my first DSLR, the D3400. It's not been more than a day and I fully charged the battery before using the camera. I took about 45-50 shots and the battery is dead again. I talked to Nikon and they said the battery is not covered in the warranty. What shall I do and what do you think are the possible causes of this? If anyone has experienced the same please let me know how they resolved it. Thank you

  • Is there a WiFi or Bluetooth option active? Can you try a different battery? – Alexander von Wernherr Nov 6 '18 at 12:12
  • The camera doesn't have WiFi and Bluetooth is turned off. I only have one battery. I purchased the camera yesterday. – Angad Monga Nov 6 '18 at 12:18
  • What lens are you using? (Exact name please :) ) – Alexander von Wernherr Nov 6 '18 at 12:21
  • I'm using the kit lens 18-55mm f/3.5-5.6G VR most of the time. Took maybe 10 shots with the 70-300mm lens. – Angad Monga Nov 6 '18 at 12:29
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    Is the camera new and under a full warranty, or just new to you? – mattdm Nov 6 '18 at 12:32

This is not right. I'd try Nikon again. Explain that you understand that the battery is a consumable that might not be good in a year, but that it is brand new. If that doesn't work, take it back to the store you bought it from. And if that doesn't work, open a dispute with your credit card company (on the grounds "they sold me a lemon and won't take responsibility").

In a comment, you add:

As far as going back to the store is concerned, I'm afraid that won't be possible since I'm going out of town tomorrow and won't be back for another four months.

... well, it's not like Nikon is going to magically fix this over the phone either. From a practical photographer's point of view, this has a bit of a lesson: always make sure you either have back-up gear, or plenty of time to get things working. You should at the very least contact the store and tell them the problem. If you are planning on taking the camera on the trip, I'd consider changing my plans and squeezing in a visit to the store today.

If you do want to use the camera and don't have time for anything, I'd suggest buying a second battery. For one thing, you want to have that anyway. It'll be something like $50 for a legitimate Nikon battery (recommended) or $15 for a third-party one (probably fine). There's a reasonable chance that the problem is just with the battery, so maybe this will make it work. If not, all I have is the sad lesson to plan ahead better next time.

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  • I'll talk to Nikon about it and try to get it replaced. As far as going back to the store is concerned, I'm afraid that won't be possible since I'm going out of town tomorrow and won't be back for another four months. – Angad Monga Nov 6 '18 at 12:39
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    I have informed the store about the issue, shall visit them today or tomorrow before I leave for the airport. I'll definitely consider what you said about buying a second battery, I'll get one once I reach my hostel. Thank you so much for the help! Happy shooting! – Angad Monga Nov 6 '18 at 14:02

The possible reasons for such behavior can be:

  1. You preview the images you take too much. Using the LCD screen can exhaust the battery
  2. You use too much live view. Again using LCD is not good for battery
  3. Your lens have image stabilization and you half press the shutter too long.
  4. You have defective battery
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  • It's also possible the battery wasn't fully charged even though OP thought it was. The battery may not have been properly seated in the charger, or there could have been an electrical issue, such as a bad electrical outlet. – xiota Nov 11 '18 at 23:19
  • Another possibility, OP may have been shooting video instead of taking photos. – xiota Nov 11 '18 at 23:20
  • @xiota, yes, there is such possibility – Romeo Ninov Nov 12 '18 at 6:39

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