Timeline for What causes these lines / scratches to appear on my developed film?
Current License: CC BY-SA 3.0
11 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jul 4, 2016 at 15:33 | comment | added | hdb23 | thanks for everyone's help and advice. took the photos back and was instantly offered a refund. | |
| Jun 30, 2016 at 14:07 | comment | added | Todd Wilcox | Having worked in a photo lab for about three years, this is exactly what i thought as soon as I saw this. They are not actual scratches. Not only does the processor not have a good cleaning and maintenance regimen, they also have zero quality control, because you can't fan through prints without noticing that right away, and if you're a decent human, then panicking over the fact that you've ruined someone's negatives - and maybe even other negatives processed between this roll and when QC caught it. The asker should get a refund and never send their film to this place again. | |
| Jun 30, 2016 at 13:58 | comment | added | Stan | @laurencemadill You don't have to prove anything to the lab. The marks were diagonal according to the OP. That eliminates a machine of any kind including a camera. It's a handling problem. That puts it in the lap of someone at the lab. | |
| Jun 30, 2016 at 10:00 | comment | added | laurencemadill | @hdb23 It's definitely worth shooting a test roll in the same camera, and getting it developed by a different different shop. That way, you can pretty much eliminate the possibility of it being something in the camera, and can prove to them that it is their processing machine and not your camera | |
| Jun 30, 2016 at 1:48 | comment | added | MirekE | @hdb23 I would want to make sure that I won't have any scratches on film ever again, so I think it is worth getting their feedback (provided I don't have to drive to the lab 4 hours each way...). | |
| Jun 30, 2016 at 1:08 | vote | accept | hdb23 | ||
| Jun 30, 2016 at 0:40 | vote | accept | hdb23 | ||
| Jun 30, 2016 at 0:40 | |||||
| Jun 30, 2016 at 0:40 | vote | accept | hdb23 | ||
| Jun 30, 2016 at 0:40 | |||||
| Jun 30, 2016 at 0:39 | comment | added | hdb23 | do you think it is worth me complaining to the company? | |
| Jun 30, 2016 at 0:32 | comment | added | MirekE | @hdb23 The lab that processed the film might be able to tell if the scratches are characteristic for their processing machine. I am not sure if they will be willing to admit that, but this information could be very useful. | |
| Jun 30, 2016 at 0:14 | history | answered | Alan Marcus | CC BY-SA 3.0 |