Timeline for What causes outdoor photos to turn out bright white when taken with a digital camera?
Current License: CC BY-SA 3.0
10 events
| when toggle format | what | by | license | comment | |
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| Sep 16, 2014 at 6:43 | comment | added | Nav | @Jon: No. My brother felt the person at Canon was bluffing and just trying to make money for the company by sending it in for an expensive servicing. The camera is just lying unused now. We're happier using our phone cameras. Do post (as an answer) if you find the reason and/or solution to the problem. | |
| Sep 14, 2014 at 17:19 | comment | added | Jon49 | @Nav, did you ever figure this out? My camera (PowerShot A2200) is doing the exact same thing as yours. | |
| Sep 15, 2011 at 11:32 | comment | added | Nav | The person at Canon service centre said that because of a problem with the optical zoom, the light coming to the aperture is getting affected. She said they'd have to replace the optical system & since the camera is being phased out, they'll give a 1/3rd discount on the cost of the optical system and won't charge us service charge. Sounded fishy to me coz you said 'ND filter' and they say 'zoom'. How can zoom cause overexposure? Besides, when taking videos with the camera there's no overexposure. Have requested for more info from them, but what do you think? Are they telling us the truth? | |
| Aug 12, 2011 at 14:18 | comment | added | Nav | I didn't lose pics. The guy who (probably) dropped it lost it. I was not part of that trip :-) The Canon service center listened to my explanation of the problem (on phone) and they say it's an "aperture problem". It'll cost 1/4th the cost of the camera to fix it! If there's any new info to share, I'll surely post it here. | |
| Aug 10, 2011 at 9:42 | comment | added | gerikson | @Nav sorry to hear that you lost pics! Hope you can get it repaired in an economical manner. Please let us know if that was the problem! | |
| Aug 10, 2011 at 8:31 | comment | added | Nav | Thanks for helping. As per the answers, if the filters slide in and out, I'm guessing the camera took some internal damage if the person who borrowed it from me had dropped it. There's no external damage, but half of their trip's photos were fine, and the rest of the trip pics were washed in white. Looks like I'll have to take it in for repair. Knowing what went wrong helped immensely. Thanks guys! :-) | |
| Aug 9, 2011 at 20:19 | comment | added | gerikson | I've submitted a question about how this works: photo.stackexchange.com/questions/14747/… | |
| Aug 9, 2011 at 20:12 | comment | added | gerikson | @Nav unfortunately I don't know. To be honest I don't know how ND filters in compacts work (if that is the mechanism) but it's hardware. Might be a couple of polarisers that are activated in need... | |
| Aug 9, 2011 at 17:33 | comment | added | Nav | Yes. Photos taken indoors in low light and photos taken indoors with flash are properly exposed. So is this light lowering mechanism a part of the hardware or the software? Will I be able to get it rectified/serviced or is this a permanent problem? | |
| Aug 9, 2011 at 11:45 | history | answered | gerikson | CC BY-SA 3.0 |