3 added 119 characters in body
source | link

I have been trying to fix my NX300 for over a year with this same issue.I talked to several support people at Samsung and didn't get a resolution, and was getting very frustrated.

Finally, Joshua at Samsung walked me thru a firmware/bodyware update which was NOT easy to do, but fixed the problem.

You have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically!

I have been trying to fix my NX300 for over a year with this same issue. Joshua at Samsung walked me thru a firmware/bodyware update which was NOT easy to do, but fixed the problem.

You have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically!

I have been trying to fix my NX300 for over a year with this same issue.I talked to several support people at Samsung and didn't get a resolution, and was getting very frustrated.

Finally, Joshua at Samsung walked me thru a firmware/bodyware update which was NOT easy to do, but fixed the problem.

You have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically!

2 deleted 418 characters in body
source | link

OMG it sooooo matters who you get when you call Samsung for technical support!! iI have been trying to fix my NX300 for over a year with this same issue, ready to throw it out cuz it wouldn't shut off and i couldn't use it. I got Joshua on the phone finally, (as others told me to mail in the camera and pay $190 for a fix with no guarantee)... Joshuaat Samsung walked me thru thea firmware/bodyware update whcihwhich was NOT easy to do. I'm happy to help anyone of you with, but fixed the same issueproblem. - you

You have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically! Please reply if you need assistance. I am soooo super happy i got Joshua on the line today! Thank you Joshua!!

OMG it sooooo matters who you get when you call Samsung for technical support!! i have been trying to fix my NX300 for over a year with this same issue, ready to throw it out cuz it wouldn't shut off and i couldn't use it. I got Joshua on the phone finally, (as others told me to mail in the camera and pay $190 for a fix with no guarantee)... Joshua walked me thru the update whcih was NOT easy to do. I'm happy to help anyone of you with the same issue - you have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically! Please reply if you need assistance. I am soooo super happy i got Joshua on the line today! Thank you Joshua!!

I have been trying to fix my NX300 for over a year with this same issue. Joshua at Samsung walked me thru a firmware/bodyware update which was NOT easy to do, but fixed the problem.

You have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically!

1
source | link

OMG it sooooo matters who you get when you call Samsung for technical support!! i have been trying to fix my NX300 for over a year with this same issue, ready to throw it out cuz it wouldn't shut off and i couldn't use it. I got Joshua on the phone finally, (as others told me to mail in the camera and pay $190 for a fix with no guarantee)... Joshua walked me thru the update whcih was NOT easy to do. I'm happy to help anyone of you with the same issue - you have to first install the update to your camera, but then you have to open that update from the camera device and UPDATE from that point - both the firmware and bodyware. The bodyware update was the one that fixed the issue. And you must select that as the update, the camera will not find it automatically! Please reply if you need assistance. I am soooo super happy i got Joshua on the line today! Thank you Joshua!!