Questions tagged [troubleshooting]

Questions about a specific problem or issue, often dealing with a lens, camera body, image sensor, lighting equipment, or software specific to photography.

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Why does my Canon dSLR screen go black after taking two photos?

I have a Canon EOS 1300D/T6. The screen keeps going black after I take two photos. To fix it, I have to take the battery out and put it back in. The battery is fully charged. How do I fix this please?
Matthew Lee's user avatar
-1 votes
1 answer
83 views

Can't view just one photo in Affinity when more than one is loaded [duplicate]

When loading more than one photo in Affinity I get 1/4 of one on top of another photo. I have to stop Affinity and then quit Affinity to load another photo. Is there a way I can load more than one ...
James Miller's user avatar
4 votes
1 answer
1k views

Zeiss Planar 50mm f/1.7 haze on rear element: disassemble and clean? Recalibration issues?

I recently purchased the notorious Planar 50mm 1.7 at a bargain price, due to its faintly fogged rear element (see attached photos), which my trusted local photographer diagnosed to be an early spread ...
Eugenio's user avatar
  • 333
3 votes
5 answers
4k views

What caused the rainbow artifacts in the shadows in this image?

I was at a party on Sat and I took some pictures with my new Sigma 50mm 1.4 Art Lens for Nikon. On Sunday I noticed some artifacts on some of the images when I shot vertically like rainbows in the ...
Spencer Jung's user avatar
9 votes
4 answers
4k views

Is my camera seeing infrared?

Oddly, when taking a photo of the Nikon D7500 which has an Eye-Start Sensor, my camera captures a red-purplish glow on the sensor while it is completely invisible to my eye. Take a look at the sensor ...
Itai's user avatar
  • 103k
1 vote
2 answers
361 views

AmazonBasics flash gun fires as soon as the PC cable touches the PC sync port

So I have a new AmazonBasics flash gun and I tried to connect it to my camera with a PC cable. As soon as the PC plug touches the internal circle of the PC socket on the flash, it fires. However, when ...
Rain Forest's user avatar
2 votes
3 answers
1k views

Why does my intervalometer fire only once and then display 99:59:59?

I have a JCC Intervalometer with a problem! Bulb setting set to 2 minutes, interval 1 sec., number of shots 15. Actually, the numbers do not matter. When the unit gets through the first exposure time,...
FrankD3's user avatar
  • 21
0 votes
2 answers
855 views

Altura Flash not working for Canon T3

I have an Altura Flash and use it with my Canon T3. It was working fine for the last 6 months without any problems. In the last 2 days, it hangs after 2-3 clicks. I used TTL mode. I already tried all ...
Hardy Mathew's user avatar
0 votes
2 answers
7k views

Why is my Nikon taking black photos only?

My Nikon D3300 was working perfectly then today I started using it and it will only produce black photos on any mode. Yes, the lens cap is off. I've tried restoring the settings, restarting, removing ...
Michelle Kempis's user avatar
2 votes
2 answers
554 views

Small thumbnail on top-left corner of photo print (output from TIFF file)

I am using Capture One Pro 10.2 on a 13-inch 2015 MacBook Pro. Recently I output some black and white photos as TIFF files and sent them to my usual lab for printing. (This was, however, my first time ...
Ian.'s user avatar
  • 21
-2 votes
1 answer
300 views

What could cause the menu and playback to stop working on a D90?

I was testing a lens—50mm—when I'd finally noticed that the menus stopped working. I couldn't get to Menu, Playback, INFO; I couldn't use the arrows and OK button to navigate on the image displayed ...
Igor Vasiak's user avatar
1 vote
1 answer
92 views

Troubleshooting a shutter that doesn't actuate

I bought a used Fujifilm X-E1 camera body on ebay (details of setup below), and am trying to use it with an adapter and a set of K-mount lenses that I already owned. The lenses all worked fine with my ...
user avatar
2 votes
1 answer
1k views

Preventing (Powershot) lens error

How can I prevent a Canon Powershot lens error? I've had them three times with three different cameras. Twice after dropping, but last time not even that. Note that last time was with a different ...
gerrit's user avatar
  • 1,480
0 votes
1 answer
1k views

Focus selection button not working

Why my top display is blank after pressing AF-Drive button instead of showing AF options? Is it possible to select AF mode through menu instead AF-Drive button? I ...
VB_'s user avatar
  • 101
1 vote
3 answers
10k views

Black dots appear in photos

First off, I understand that there is another thread with a similar question but mine is slightly different. I have a Nikon D80 and all of a sudden these black dots appeared on my photos. Quick google ...
user402292's user avatar
1 vote
1 answer
1k views

Why isn't the shutter button delay in self timer mode on my Nikon D300S?

I have a Nikon D300S. I have tried using the self-timer; I have it set. However, I push the shutter release button halfway and it takes the picture instead of starting the timer. Any suggestions?
Brittany's user avatar
3 votes
3 answers
3k views

Why do these reflections appear in some photos and how can I stop it from happening? [duplicate]

Why do these reflections appear in some photos and how can I stop it from happening? This is not the first time this has happened. Wondering if a hood would fix the problem
Sheila Lewis's user avatar
1 vote
3 answers
8k views

My viewfinder won't autofocus but live view focuses well

I have a Canon EOS Rebel T5 camera and I've been running into an issue lately that I do not know how to solve. The autofocus while using viewfinder does not work at all; I could not even take a photo....
Hillary Chua's user avatar
1 vote
2 answers
2k views

Nikon D90 light meter broken or not being exposed?

I have a Nikon D90 that had an unfortunate fall. Since then, if I have it in any mode except manual it throws up an Err. If I use it in manual and follow its exposure guide in the view finder it ...
The_Tams's user avatar
  • 111
0 votes
1 answer
320 views

What will cause a washed out spot in the centre of an image?

What will cause a washed out spot in the centre of an image? I thought it was light leaking in through the viewfinder, but these were taken with it completely covered. It only happens sometimes, and ...
voices's user avatar
  • 615
1 vote
1 answer
506 views

Olympus Pen EES-2: Can the ASA move?

I have recently acquired an Olympus Pen EES-2 from my grandmother. I am new to photography in general and would like to ask about the camera itself. Attached here is the sample photo of the EES-2 ...
user311699's user avatar
4 votes
1 answer
3k views

How can I fix what seems to be a stuck Ricoh FF-3AF shutter release?

At least, that's what it seems to be. Whenever you want to advance the film on this model, you have to load the film, close the door and press the shutter release button once. After that, it should ...
user avatar
2 votes
3 answers
1k views

Canon G12 LCD screen does not completely fill out with an image

I have a Canon G12 which takes great pictures. I went to take a picture the other day and the LCD screen did not completely fill out with an image. If I look through the view finder I see more than on ...
Tom_Irish's user avatar
1 vote
1 answer
96 views

Why do I have many duplicate files after importing a backup into Apple Aperture, and how can I fix it?

My old MacBook Pro died and I had to buy a new one, a 2016 model. Now I know that Apple has end-of-lifed Aperture, but I'm still using Aperture 3. But when I imported the Aperture Library from the ...
Jeff Forbes's user avatar
5 votes
3 answers
4k views

Is it normal for Sigma lenses to stop working after a Nikon camera firmware update?

I've updated firmware for my Nikon D5300 earlier... Is it normal that the autofocus on my Sigma lenses stops working after updating new firmware?
Bart Felten's user avatar
0 votes
2 answers
115 views

Sony ICLA68 Preview Degrades in Quality after a second

I have had my Sony ICLA-68 for about a year now. I have always had problems with the images not coming out clear. I notice this when I am taking any kind of photo wither it be landscape, people, or ...
Marcello B.'s user avatar
3 votes
1 answer
2k views

What should I do when autofocus doesn't work on a Nikon D5100 and 18–55mm kit lens?

My brother bought a D5100 body only a few days ago and I've given him my 18–55 kit lens (I have a D3300). Today his focus stopped working (he might have fiddled with the settings a bit, I'm not sure). ...
A. Wali's user avatar
  • 131
0 votes
1 answer
156 views

Best camera for beginner and knower? [duplicate]

I'm a beginner photographer. I'm 13. I'm not thinking photography for a job, but for a VERY nice hody. My father also loves photography, he is an expert but he don't have time in the last years to ...
Alex Kordatzakis's user avatar
0 votes
1 answer
197 views

Why does my Canon Powershot SX400 screen stay white after I turn it on?

After I turn on my Canon Powershot SX400 camera, the screen stays white and nothing I do changes that. What could be the problem and solution?
user64112's user avatar
0 votes
1 answer
341 views

Why is my Mamiya-Sekor E f/1.7 lens stuck at f/16 both on and off the camera?

I recently bought a Mamiya ZE Quartz with a Mamiya-Sekor E f/1.7 50mm lens that I recently found at an antique store. It's either been abused or been used a lot, but it's seen better days. For some ...
user64087's user avatar
0 votes
2 answers
475 views

How do I fix my Nikon D5100's power issue?

I used a Nikon D5100 with under 2000 shutter actuations. The rear amber light stays on and says to set the date and time but they won't set. The OK button is non-functional. The camera takes a picture ...
DAVID GUMLEY's user avatar
3 votes
1 answer
432 views

Is it banding problem with the camera or with the SD card?

Hello, I just came back from a day of shooting with my Canon and several images are banded like this. Some have horizontal banding. I was shooting fast. Is it a write to disk problem, did the SSD card ...
Joy's user avatar
  • 31
1 vote
1 answer
925 views

Lens Error on a Powershot sx30 IS

I have a Canon Powershot SX30IS and I keep getting a lens error. I was taking pics outside on a clear cold day in wintertime and my camera just displayed that message and shut down. I powered my ...
Gale Stride's user avatar
2 votes
1 answer
1k views

Canon EOS Rebel t3i has developed weird settings seemingly over night?

I've had this T3i for possibly 2 years now and it's worked fine fo this whole time, I took it out to film for the day, and the next day it was acting a little different. Some of the main things I ...
knocked loose's user avatar
0 votes
1 answer
2k views

Canon 60D not recognized by my laptop Windows 10 64bit

I've been searching for several days now, and while this is a very common problem in Google Land, none of the fixes presented are not working. So far, I have: Installed EOS Utilities Updated to ...
Dale's user avatar
  • 11
0 votes
2 answers
982 views

Why doesn't the RC-1 EOS remote work for my Canon Rebel XT?

I changed the batteries and I replaced the remote. However, when I put it on time delay and press the button nothing happens. Is this a remote issue or a camera issue?
John Marzulli's user avatar
0 votes
1 answer
6k views

Why won't my 18-55mm f/3.5-5.6G auto-focus on my Nikon D3200?

I got an used D3200 and I've been using it a prime 50mm 1.8D with no issue whatsoever. Yesterday I got my 18-55mm f/3.5-5.6G which I also bought 2nd handed on ebay and I simply cant focus anything. I'...
Alexandre Rodrigues's user avatar
31 votes
17 answers
22k views

Can I show two sides of a card in one photo?

A form I was looking at asked for customers to submit ONE photo of BOTH sides of their ID card. I spoke with the developers of the form and they are changing it. But then it made me wonder is it ...
Willemien's user avatar
  • 429
11 votes
2 answers
8k views

How do I diagnose the source of blurry photos?

Probably a novice question, but how do I correctly diagnose from a photo for what reason that camera wasn't able to focus properly? Or tell if the image was blurry for some reason other than incorrect ...
MnZ's user avatar
  • 422
2 votes
3 answers
1k views

Are the artifacts I am seeing with my Samyang 24mm f/1.4 typical?

Before having repaired this lens, below is the test image, with contrast adjusted and shot in f/1.4. The bigger and brighter stars are not round, with some decentering issue. As it should not be like ...
Tiszt's user avatar
  • 83
0 votes
1 answer
5k views

My DSLR takes photographs with black strip on top

My DSLR is having an issue. What's the cause of this black thing on taking pictures? What solution probably can I do? Please help. Thanks.
Shiela Mae Bautista's user avatar
0 votes
5 answers
2k views

How can I do Indoor flash photography with iso 100?

I've got a Canon 60D with a 30-70mm kit lens and a 50mm 1.8 along with a Yongnuo 568EX. I'm trying to improve on my event photography by creating a better balance between ambient and flash light. I'd ...
Lewis Patrick's user avatar
0 votes
1 answer
179 views

Corrupted picture while moving Lightroom folder to network drive

I moved ~5000 pictures from my laptop to a NAS. I did this by dragging-and-dropping the relevant folder in the Lightroom Library. My problem is that at some point the network failed, and Lightroom ...
MasterScrat's user avatar
4 votes
3 answers
3k views

Why are my highlights purple?

I was shooting a subject that featured a lot of sunlight shining across a surface. In some of the photos, the sunlight appears to have a purple tinge to it. In others, the colours are more natural. ...
micheal65536's user avatar
6 votes
3 answers
2k views

Why did the highlights come out pink in this shot, and how can I avoid this?

Here is an unexciting test shot of some ducks in a river, taken in bright sunlight: In the foreground, the highlights have a distinctly pink cast. I am certain they weren't pinkish in reality, since ...
N. Virgo's user avatar
  • 1,536
0 votes
3 answers
762 views

black edge on photo

I have been using a Nikon D300s and using View NX2 to edit my photos. Since the last upload, when I try to edit a photo the lower part on a horizontal photo or the right side on a vertical photo ...
eddi tormena's user avatar
0 votes
1 answer
200 views

Why won't my JJC JF-G2 receiver sync with the transmitter?

I have the JJC JF-G2 Flash 3in1 kit. My receivers are both on, same channels, but one does not sync with the transmitter. I've turned everything off, replaced batteries, changed channels, turned ...
Adam's user avatar
  • 1
0 votes
1 answer
3k views

Why are the the Wifi options for my Canon EOS not showing? [closed]

In the menu/settings, Wi-Fi/NFCDisable and Wi-Fi Function are greyed out, not white like ...
Forestfluffstuff's user avatar
1 vote
1 answer
299 views

Camera will not take picture has this on screen (For)

I have a Nikon D7100. I have changed lens and removed battery done everything I know to do. Only odd thing I can find is screen has (For) blinking.
Melinda White's user avatar
1 vote
3 answers
3k views

Why doesn't my Nikon D5200 pop-up flash fire in manual mode?

I bought myself a new DSLR few days back I tried taking pics in manual mode at night, and the built-in flash won't fire, even if I press the button to make it pop up. What might be wrong, and what can ...
Gopinath's user avatar

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