Before the rush

Before the rush
by evan-pak

Submit your Photo
Hall of Fame

Please participate in Meta
and help us grow.

Photography Stack Exchange is a question and answer site for professional, enthusiast and amateur photographers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a 70-200 2.8L II lens that was broken on a photoshoot (dropped 1 ft). The glass is intact (thank you, UV filter) but there is some issue inside the lens where the images aren't focused and the bokeh is weird as if something is misaligned inside.

I know I can send them to Canon but they are slow and expensive, plus my lens is out of warranty so it wouldn't be cheaper to use Canon.

Are there some well-respected places in the US where I can send the lens for repair?

share|improve this question
If you are a professional, have you considered CPS membership? That will speed your service and decease the cost considerably if you own sufficient gear (of which a 70-200f/2.8 IS II is a significant start towards). – AJ Henderson Mar 26 '14 at 20:47
I'm not a professional but I do own a sizable lens collection. I've never had to have anything repaired, it doesn't seem like it would be worth paying for membership. Do you have CPS membership and related experience to provide advice? – Sten Petrov Mar 27 '14 at 2:04
If you are sending stuff in for repair, it's probably worth it for the discount on the repair alone. You also get expedited processing and several free cleanings. Technically you have to be a professional to join, though I don't know that they actually check as long as you own enough gear to qualify. – AJ Henderson Mar 27 '14 at 3:12
This question is very location-dependent. Which country are you in, which state, etc? – thomasrutter Mar 28 '14 at 2:45
FWIW, Canon is fast and expensive. My experience in the last couple of years is that their turnaround time is getting very good. (From the US). For a repair like that, the Canon factory is the only way to go. Send it in, pay the bill, they send it back good as new and with a warranty. And don't feel too bad, sooner or later we all drop something expensive. – user4894 Aug 3 '14 at 20:23

It really all depends on where you are. I would avoid using a camera retailer, because they usually send the gear to the manufacturer. If you're anywhere near Michigan, I'd recommend either Oakland Photographic Repair or Midwest Camera Repair. Midwest RARELY ships gear to other facilities, and they do repairs in a timely manner.

Oakland Photographic Repair 30575 Dequindre Road Madison Heights, MI 48071 248-588-1151

Midwest Camera Repair 318 Oak St Wyandotte, MI 48192 734-285-2220

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.