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This question already has an answer here:

How do I find a right flash not to get red eyes? I did try all options.

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marked as duplicate by Philip Kendall, ElendilTheTall, mattdm, Rowland Shaw Mar 21 at 13:43

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

    
What exactly have you tried? Red-eye is caused by having the flash coming from close to the camera - if you move the flash off-camera or bounce it off something, you shouldn't get red-eye. –  Philip Kendall Mar 21 at 9:37

1 Answer 1

Red eye is caused by the flash being to close to the optical axis of the photo. The way to remove red eye is to move the flash away from the lens. This can either be done by bouncing the flash off a wall/ceiling or by physically moving the flash using a cable or a wireless remote trigger device.

I've not seen this with an external flash unit however and there's not really a lot you can do to the pop-up with out killing what little power it has. Maybe try a bit of card to bounce it off a wall?

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