Spring 2012

Spring 2012
by ani

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I have a Windows 8 PC and my Nikon D3100 isn't showing up on it. It says USB device not recognized. I have updated the USB drivers, but no joy. Sadly, i don't have the disc that came with it.

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1  
check this link, it may help you: support.nikonusa.com/app/answers/detail/a_id/18028/~/… – Jez'r 570 Aug 13 '13 at 6:28
    
I did install this software but it doesn't detect my camera. Neither does Windows. I have tried all the ports, but still no go. – Anonymous Person Aug 13 '13 at 6:47
    
@AnonymousPerson - which software did you install? – AJ Henderson Aug 13 '13 at 14:15
    
its called ViewNX 2 – Anonymous Person Aug 13 '13 at 15:18
1  
Perhaps too obvious, but anyway: is your camera is detected ok on any other PC / different OS? – Peter L. Aug 13 '13 at 17:40
up vote 1 down vote accepted

You do not need the disk that came with it - it SHOULD be recognised as a mass storage device or a camera by the OS.

Check list:

  • Plug camera into computer, turn on camera
  • Does your computer do ANYTHING? any sounds, movement, anything show up in My Computer?
  • check under "My Devices", nothing there?
  • try a different cable
  • Try the camera on a different computer
  • do OTHER usb devices work in the same port ok?
  • look in Device Manager (wherever that is in 8) is there a device with a ! next to it?

if the camera is not detected by ANY computer with a known working cable, take it back to the shop.

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Thanks for the information guys.. i figures it was my computer! – Anonymous Person Aug 18 '13 at 14:39

protected by jrista Dec 15 '15 at 16:25

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