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by Aditya

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I have been testing Adobe CS6 over the last month and the trial ran out yesterday. I have decided that it's over the top for my needs at the moment, so have downloaded the Lightroom trial.

However, after uninstalling CS6 and installing Lightroom, it still thinks the (Lightroom) trial has expired, so I can only assume that there is some sort of license management software left in the machine, or a registry entry?

Is there an in-depth un-installer available? (Like Symantec have for their software.) Or can anyone point me towards the hidden file or registry area to edit/remove?

I'm in Windows 7.

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1 Answer 1

up vote 19 down vote accepted

you can download and use the Adobe Creative Suite Cleaner Tool to clear the errors in the uninstall..

Download from the following link and try that:
http://www.adobe.com/support/contact/cscleanertool.html

Download and "Run as Administrator" and then restart your machine.

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Does this tool help? Or still the problem persists? –  vivek_jonam Aug 6 '12 at 3:55
    
Thanks for that - ive not had a chance to run it yet, will do this evening :-) –  Darkcat Studios Aug 6 '12 at 7:08
    
the above method seems to work for me.. Cheers! :) –  Harsh Dec 11 '12 at 15:56
    
Hi, I have a similar issue with mac osx mavericks.. Is this cleaner tool available for mac osx? –  iSeeker Aug 20 at 6:05

protected by John Cavan May 3 '13 at 10:29

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