Alley in Pisa, Italy

by Lars Kotthoff

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I recently bought a Nikon 24-70mm for my D5000, but I soon had the "lens not attached" message on my screen. The message disappears when I slightly rotate the lens a bit more.

I've searched online and found the advice to clean the connectors on the lens, but I already had these connection problems on the first day that I got it. I first thought that it was because of the cold that day, (max -5°) but now when the days are warmer, I still have this problem. Every time I rotate my lens to zoom, the lens loses the connection with the body.

Is it possible something is broken on my body or lens or should I try to clean the elements myself? I'm not experienced with cleaning my gear, is there a step by step tutorial available for this?

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1 Answer 1

I would try another lens to rule out a fault with the body or try a different body if possible?

You could walk into a cam shop and ask to try a lens out maybe?

I would imagine the lens and cam are still under warranty click here for the UK repair centre - Belgium one is here

I would also advise against cleaning anything you are not sure about - you could invalidate your warranty if something went wrong.

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I think Thomas is Belgian, judging by his website address... –  ElendilTheTall Apr 23 '12 at 18:26
    
Thanks for your advice, i tried already with other lenses. No problem with that. I'll try a different body, but not sure when i'll have the opportunity. I'll check the repair center and call the shop where i bought the lens. It was in rotterdam. Thanks for your help. –  Thomas Dekiere Apr 23 '12 at 18:46
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